What you can use the multiple choice component for, and how you can customize it
The multiple-choice component is the most common way users can choose an option/s back to a question you have asked in your form! You can add the component by drag n dropping the below icon into your step:
![Multiple choice Component Icon](https://downloads.intercomcdn.com/i/o/550471870/6410487b0a8e4516df01ddd6/Screen+Shot+2022-07-21+at+3.01.10+pm.png)
Once you drag n drop the multiple choice component into your step, the left-hand toolbar will change to display all of the traits of the component:
![Multiple choice Menu](https://downloads.intercomcdn.com/i/o/468415097/cc811e51eb6d72eba6d580ea/Screen+Shot+2022-02-21+at+6.48.07+pm.png)
All form components can:
- Change the ID of the component
- Change the question being asked (and whether a question appears at all)
- Add in a description to add context to the question
- Select whether your customers must answer this question to proceed
- Specific to the multiple-choice, you can:
- Select whether your customers can select multiple options or a single option
- Add in extra options by selecting "Add Option."
![](https://downloads.intercomcdn.com/i/o/550473218/bf0b5aec8cd2647f8216124e/Screen+Shot+2022-07-21+at+3.05.21+pm.png)
- Change the display (what customers see as the answers) and the value (what is stored in your data). These are the same as the default.
![](https://downloads.intercomcdn.com/i/o/550473618/a8ac25331670a1087eaf7b41/Screen+Shot+2022-07-21+at+3.06.43+pm.png)
- Add in an "Other" option that gives your customers the option to add in free text.
![](https://downloads.intercomcdn.com/i/o/550473825/65708b0f5878e386229c0807/Screen+Shot+2022-07-21+at+3.07.18+pm.png)
- Change how the multiple choice looks.
When "Select multiple?" is unticked, you will have a choice between tags and radio buttons:
When "Select multiple?" is ticked, you will have a choice between rats and checkboxes:
![](https://downloads.intercomcdn.com/i/o/550474475/c3feab10cce4307c47b39178/Screen+Shot+2022-07-21+at+3.09.19+pm.png)
- Change the layout of how the multiple choice options appear in your flow:
![Layout](https://downloads.intercomcdn.com/i/o/468417052/2c9e37ca17c85ca708cc327a/Screen+Shot+2022-02-21+at+6.53.39+pm.png)